Our product portfolio
Our products currently fall into four families, which can be combined
to produce uniquely powerful, business-focused communications solutions. Geodesa with “Digital Mail” gives
customers more choice than any other company: pick a number, then add a set of services. We will be happy to advise customers on number choice, and are experts at combining products to create individually tailored solutions.
Powerful inbound call processing
We offer an extensive choice of UK phone numbers, including
freephone, local and national rate numbers, central London numbers, and personal numbers, in both standard
and memorable 'gold number' variants. In addition to call forwarding, we offer a telephone answering service with live opperators
Because dmGenX is both modular and flexible, any number, once
allocated, can be used as either a fax, voice or 'switchboard' number; and our voice and switchboard numbers can
be combined in turn with other advanced communications products, including dmAllTalk, dmCalls and dmAnswers.
dmVoice supports a variety of invaluable features, including call-hunting and unified messaging (voicemail-to-email message
forwarding with messages delivered in mp3 format and message notification via SMS). Worldwide call forwarding is available for a select subset of Voice numbers, making them
perfect for international travellers. [Learn More]
dmFax allows customers to receive faxes without a fax machine. Faxes are delivered by e-mail in a format of their choice (TIFF, PDF,
etc), and a full set of records are available online, through the dmFax web control panel. [Learn More]
dmSwitchboard our virtual switchboard puts the power of a professional switchboard at any company's fingertips, and supports
advanced features such as IVR scripts, multi-department call routing, mid-call transfers, and 'team divert' (the definition of call-handling teams). [Try it]
'AllTalk' easy conference calling
dmAllTalk
is our economic, easy-to-use call conferencing solution. Book a 'conference room' by phone in a matter of minutes, then invite the participants. With dmAllTalk, users
can have a conference call up-and-running in under a minute the service being charged to their standard bill. [Try it]
Outbound services
dmCalls
is Digital Mail's advanced outbound solution. It supports speed-dialing and voice-activated dialling, and by giving customers the option of storing their contacts on
dmGenX, puts their numbers within easy reach, no matter where they are. [Learn More]
dmAnswers: Human call answering
dmAnswers is a 'receptionist-like' human telephone answering service, available to take calls 24 hours-a-day, 7 days-a-week whenever the
account holder is unavailable. dmAnswers' operators are trained to answer calls professionally and deliver a concise, focused message, enabling small businesses or
anyone else, for that matter to create the best impression, and handle inbound calls much more effectively. [Learn More]
Developing and Delivering Next Generation Telecoms
The new millennium marked the debut of dmGenX, the next generation, web-integrated
communications platform that powers our communications solutions, and ensures their mutual inter-compatibility.
Our mesh of dmGenX hubs combines e-commerce (online sign-up) with a series of modular
telecoms products and associated web-based controls. It supports an expanding range of advanced inbound and outbound call services, and forms the core around which future product development is focused.
A groundbreaking track record
dmGenX capitalises on the strengths of previous world firsts:
1995 saw the introduction of the first generation of Personal Digital Numbers; 1997, the introduction of Personal Numbers with free real-time divert and smart-hunting facilities; and 1998, the
development of Unified Messaging numbers combining the power of voice, fax, voicemail, SMS and e-mail
Unified Messaging - Telephone Answering - Virtual Switchboard
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